Ongoing Operations began as an idea among credit union executives in the Washington, DC metropolitan area after September 11th. With many credit unions in the area being located in government buildings, the need to continue to provide member service despite severe security restrictions inspired us to create a suite of better business continuity solutions. Today, we serve more than 100 credit union clients nationwide and operate four Business Continuity Centers.

Beyond just backing up credit unions’ key systems, Ongoing Operations takes a holistic approach to business continuity to ensure that all of your systems and member communication channels stay up and running-- no matter what.

We act as a trusted partner for our credit union clients and continually add services to provide uninterrupted access to all your member touch-points--including email, phones, ATMs, and anything else vital to your organization--so that you can continue to operate for the benefit of your membership. This commitment combined with our subject matter expertise in the Business Continuity field make Ongoing Operations the CUSO of choice.